Retail Commerce Platform, Point-of-Sale Platform Software

JumpMind Commerce is a retail commerce platform including point of sale, self-checkout, mobile POS, omnichannel promotions, and more. Experiences in the JumpMind Commerce suite are web-based, responsive, and built on top of our enterprise-class microservices and data synchronization architecture.

Many retailers are anchored with store systems that were designed more than 20 years ago. We’ve helped large retailers evolve to unify POS, taxation, and promotions across channels.

JumpMind Commerce is a modernization path leading to a full platform destination. It is a one-platform solution for self-service, traditional, and mobile point of sale. It also enables you to offer buy-online pick-up in-store, and buy-online return in-store service. Plus so much more.

Architecture Matters

The right architecture enables retailers to be agile. We work with our customers to mold the architecture to fit their retail environment and set them up for a world where they can evolve with everchanging consumer demands.

Microservices

JumpMind Commerce is built on top of a set of reusable, discreet microservices that provide business logic that can be leveraged by the store experience and any other customer touchpoint. Solve the challenges at hand by leveraging the independently-deployable microservices including:

Promo and Pricing
Tax Engine
Customer Loyalty
Product/Item Module
Auto-Update

Functionality

Experiences in the JumpMind Commerce suite are web-based, responsive, and built on top of our enterprise-class microservices and data synchronization architecture.

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Enterprise Retail Functionality

Core Point-of-Sale

Complete POS functionality that enables in-store journeys for sales, returns, orders, customer lookup, loyalty, subscriptions, and more.

Mobile POS

Meet the customer where they are with Mobile POS. Full capabilities for all transactions and order types available on a handheld or tablet device with support for iOS and Android.

Self-Checkout

Self-checkout functionality enables you to leverage dedicated landed for your customers or re-use existing registers when not attended by an associate through toggling from traditional POS to self-checkout.

Price Checker and Customer Display

A price checker comes out of the boxand can be tailored toward your in-store needs. Customer display is fully supported to enable interaction between the customer and their checkout experience.

Omnichannel

Your customers expect a seamless experience when ordering online and picking up at a store. Additionally, use your stores as fulfillment centers with full capabilities for ship-from-store.

Promotion Engine

A robust and highly flexible promotion engine that can be used across all of your channels. Supporting simple to the most complex types with capabilities for "Near Miss", alerting your associates of a promotion that the customer is nearly eligible for.

Endless Aisle

Love the shirt but don't have your size? With endless aisle, you can save the sale by looking up inventory nearby or ship from a distribution center.

Cloud

Our services are deployable to the cloud, any cloud. They can be deployed across multiple types of cloud technologies or even be split between on-premise and cloud. Our architecture also enables full offline support in-store with multiple different deployment strategies.

Commerce Central

Centralized visibility into store transactions and individual configurations. Simplify the management of your store estate with auto-update capabilities that provide schedule deployment waves for upcoming releases.

The Store Experience

JumpMind Commerce facilitates a simplified, seamless experience for the associate as they work through complex omnichannel journeys that customers expect (such as curbside pickup, same-day delivery, BOPIS, etc.).

JumpMind Commerce is built on top of a set of reusable, discreet microservices and provides individual functionality that can be leveraged by the store experience. Say farewell to the rip-and-replace method. Solve the challenges at hand by leveraging the independently-deployable microservices including:

Full POS Functionality
Omnichannel Capabilities
Promotions Engine
Customer Management
Returns Management
Internationalization
Built-in Audit Tools & Reporting
Dynamic Device Capability & Auto Personalization
Mobile POS
Self Checkout
Scan and Go
Commerce Central

JumpMind Commerce is a full Point of Sale solution that offers complete sale capabilities including support for mixed basket sales, measured items, product options such as item sizing and color, gift cards, split tendering, customizable receipt options, and more.

JumpMind Commerce offers full omnichannel features built-in to the core POS to make it simpler for you and your associates. Whether you need to fulfill a web order for pickup or delivery, or even create a brand new store order for the customer, JumpMind Commerce seamlessly enables your associates to do this all within the same easy-to-use POS user interface.

JumpMind Commerce’s promotion engine boasts the ability to handle your complex promotions in addition to manufacturer coupons, manual discounts, and price overrides. With configurable promotion types and stackability rules, JumpMind Commerce gives you complete control over prioritizing your deals and determining which types of promotions can be applied together. In addition, our near-miss promotion identification can help you upsell your products during the sale process and our built-in best deal promotion algorithm will ensure that your customers are truly provided with the lowest price.

Our customer module works seamlessly with the core JumpMind Commerce POS to allow linking a loyalty customer and applying loyalty benefits. The linked customer view allows you to look at and apply pending loyalty rewards, as well as the option to see a customer’s purchase history. In addition to these perks, the customer account structure enables you to introduce and upsell new customer accounts and monthly subscription programs.

The modular design of JumpMind Commerce allows the Returns Management Engine to run stand-alone or together with the full pos product. Our returns solution provides an out-of-the-box fraud prevention measure that gives you the control to determine how often and how many receipted or non-receipted returns your customers can make. Additionally, the returns engine has the ability to look up a customer’s purchase history so that their returns can be completed without a physical receipt in hand.

JumpMind Commerce is fully internationalized and supports multiple translations and multiple currencies. Support for various fiscal requirements from inclusive and exclusive tax along with a fiscal device framework for countries that require specific fiscal invoices. There is additional functionality around cross-border return management and cross-border gift cards.

Reporting on sales, employee performance, and cash management is at your fingertips. Capabilities include built-in electronic journal and transaction search functionality along with a framework for building new reports as needed.

Easily pair, switch or unpair your devices through JumpMind Commerce. This dynamic pairing of customer displays, printers, and more gives you the freedom and flexibility to move around. Whether it is for physical movement through a store, or it is a device’s hardware that suddenly stops working, our dynamic device capabilities give you the power to adapt, without having to shut down or close a whole cash wrap station.

Full POS capabilities on a mobile device that is completely agnostic to form factor and operating system. With our responsive web UI, the application automatically scales so that the retailer does not need a build for each device type. Additional support for using the inbuilt notifications framework in both iOS and Android for employee or manager notifications like omnichannel orders.

JumpMind Commerce provides a self-checkout UI that enables a retailer to utilize the same software and business logic of their attended fixed lanes but in an autonomous mode. Full support for toggling between fixed and self-checkout, as well as support for operating in a dedicated self-checkout lane. Integration is available to cash machines, associate notification lights, and scales. Additionally, the associate or manager can be presented with a lane management app that allows them to view the self-checkout lanes and be alerted to a customer's need, and even assist them remotely.

With a mobile device in the hands of the customer, they can create their basket while they walk around the store. This technology leverages the same microservices engine as associate-facing POS to ensure the business logic, pricing, and promotions are consistent. With Scan and Go, a retailer enables their customers to get in and out of the store quickly without any friction in the purchasing process.

With a centralized view into the health of your store estate, Commerce Central enables IT and business users alike the ability to manage the configuration of their stores, view central reports and the electronic journal, and deploy new software updates. With JumpMind Commerce's deployment and auto-update features, you can schedule pilot deployments and subsequent software rollouts by region, geography, store number, etc.

Partnerships

At JumpMind, we’re true partners with our customers. The best advocates for our solutions and expertise are our customers. We are committed to empowering our customer partners with the resources they need to develop and solve problems. For us, partnership truly matters.

Petco partnered with JumpMind, a products and services company that shared Petco’s vision of an evolutionary approach leading to a comprehensive and cohesive solution. JumpMind’s in-depth knowledge and experience with integration and synchronization toolsets, coupled with the company’s architectural approach to commerce and POS through microservices and headless commerce was a good fit – and a great partnership was born.

Read the Case Study

We’re making it easy for pet parents to care for the health and wellness of their pets through a seamless omnichannel Petco experience that tailors to their needs and meets them where they are thanks to JumpMind.

- John Zavada, Petco Chief Information and Administrative Officer

Meet the Jumpmind Commerce Store Experience