Market Intelligence

How Retailers Can Modernize In-Store Tech with Confidence

The Confidence Crisis

Our survey conducted by Retail Systems Research (RSR) underscores a critical disconnect:

Shoppers are demanding more engaging, intuitive, and tech-enhanced in-store experiences, yet many retailers are falling short of these expectations.

In 2025 and beyond, success won’t
be about who invested the most in technology — it will be about those retailers who went boldly forward with their in-store tech innovation roadmap, investing with confidence.

Where Retailers See Opportunity...

 

Retailers recognize powerful opportunities for store improvement:

70% plan to invest in assisted selling and endless aisle capabilities.

The common theme is visibility. Whether it’s freeing associates, connecting inventory across channels, or equipping teams with customer insights, the goal is to empower associates with the ability to serve shoppers effectively.

About Jumpmind

Known for its cloud-native, mobile Point of Sale (POS) platform, Jumpmind offers the most modern and technologically leading POS and unified promotions to support inspired shopping experiences that empower both shoppers and the retail associates who serve them.

While most POS platforms are designed to meet retailers’ current needs, Jumpmind builds a system designed for the future. Business requirements can shift, customer expectations can evolve, and hardware preferences change over time. That’s why Jumpmind solutions — which are built by retail industry veterans — are technology agnostic, adaptable and future-proof, enabling retailers to stay ahead of the curve through agility, at scale.

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Jumpmind Recognized as a Leader in The Forrester Wave™: Point-of-Service Solutions, Q4 2024
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