Clienteling isn’t a new theory. It can be traced back hundreds of years when shopkeepers …
Cloud-native POS platform for seamless omnichannel customer experience.
A single hub for all promotions campaigns.
The most advanced synchronization solution for databases and file systems.
Data configuration and batch automation across different disparate systems and vendors.
Clienteling isn’t a new theory. It can be traced back hundreds of years when shopkeepers …
BOPIS, BORIS, and Curbside Pickup offer consumers and retailers the best of both worlds. …
Automated Personalization is revolutionizing retail—Discover how a small investment can bring a big impact. Online …
Creating a replication of hundreds or even thousands of similar databases and also being able …
One of the many advantages of using SymmetricDS is that you’re able to leverage the …
Overview The cloud is here to stay and getting data there to utilize all it …
Mark Michalek, a highly accomplished professional in the retail technology space, has been promoted to …
After nearly a century in business, the legendary Canadian fashion retailer is retooling to streamline …
Columbus, OH, June 6, 2023 – The Paper Store, a leading specialty retailer offering a wide …
Cloud-native POS platform for seamless omnichannel customer experience.
A single hub for all promotions campaigns.
The most advanced synchronization solution for databases and file systems.
Data configuration and batch automation across different disparate systems and vendors.
JumpMind provides support services to help you overcome technical issues during the development stage. We answer implementation questions and troubleshoot issues to ensure the core software operates as designed.
Standard | Enterprise | |
Software | ||
Certified Version | Yes | Yes |
Maintenance Updates | Yes | Yes |
Requested Bug Fixes | Yes | Yes |
Version Support Period | 12 months | 24 months |
Support Services | ||
Knowledge Base | Yes | Yes |
Support Forum | Yes | Yes |
Issue Tracking | Yes | Yes |
Web Support | Yes | Yes |
Email Support | Yes | Yes |
Phone Support | Yes | |
Number of Issues | Unlimited | Unlimited |
Named Contacts | 2 | 10 |
Service Level Agreement (Times in US/Eastern time zone) | ||
Support Access | 8×5 | 8×5 |
Response Times | 3 business days | 2 business days |
Source Code | ||
SymmetricDS Pro | Yes | |
Commercial License | Yes |