Returns are one of the most common problems faced by retailers. Returns management software can …
Cloud-native POS platform for seamless omnichannel customer experience.
A single hub for all promotions campaigns.
The most advanced synchronization solution for databases and file systems.
Data configuration and batch automation across different disparate systems and vendors.
Returns are one of the most common problems faced by retailers. Returns management software can …
All sales start with a search. A retailer can do everything right – offering attractive …
In this blazing-fast DevOps world, pushing Point of Sale software updates out to devices in …
With NoSQL databases popping up all over the place, there seems to be a database …
The timestamp data type can cause compatibility issues for cross-platform data replication because database …
When looking into the different types of data storage options in today’s market, one type …
Jumpmind Partners with American Eagle Outfitters to Launch POS of the Future Columbus, Ohio – …
Jumpmind, a leading retail commerce provider, announces the availability of Jumpmind Commerce 4.0 with in-store …
We are thrilled to announce the addition of Clifford Perlman to our leadership team as …
Cloud-native POS platform for seamless omnichannel customer experience.
A single hub for all promotions campaigns.
The most advanced synchronization solution for databases and file systems.
Data configuration and batch automation across different disparate systems and vendors.
Priority levels are designed to characterize the impact to business as reported by the customer and serve as a means for escalation. Issues are answered on a first come, first served basis.
An Issue that results in a critical business impact for a Production System; may be assigned to an Issue where customer experiences (i) a complete or substantial loss of service when using a Production System, or (ii) real or perceived data loss or data corruption making an essential part of the Production System unusable, or (iii) the inability to use a mission critical application within a Production System.
An Issue that results in a high business impact for a Production System or Development System; may be assigned to an Issue where customer experiences (i) the functionality of the software is adversely affected, but can be circumvented, or (ii) certain functions within the software are disabled, but the Software remains operable, or (iii) a complete or substantial loss of service when using a Development System.
An Issue that results in a medium business impact for a Production System or Development System; may be assigned to an Issue where customer experiences (i) partial non-critical functionality loss and the Issue has no significant effect on the usability of the software, or (ii) time-sensitive Issue important to long-term productivity that is not causing an immediate work stoppage.
An Issue that results in a minimal business impact for a Production System or Development System; may be assigned to an Issue with no impact to quality, performance, or functionality of the software, or cases of general information requests, such as usage and configuration.